Financial Services Guide

This Financial Services Guide (“FSG”) is designed to assist you in determining whether to use the services we offer.

The FSG includes important information about:

• Who we are

• How we can be contacted

• The services and financial products we are authorised to provide

• How we (and any other relevant persons) are remunerated

• Our complaints resolution procedures and how you can access them

• Compensation arrangements

• Details of any potential conflicts of interest

Privacy Policy

This Privacy Policy applies to Oakleigh Financial Services Pty Ltd (‘Oakleigh Financial’) ABN 84 620 804 819, and our representatives. The Privacy Act 1998 requires us to handle personal information in accordance with the Australian Privacy Principles.

This policy outlines the type of personal information we collect, how that information is collected, used, stored and protected and to whom it may be disclosed.

Complaints and Dispute Resolution Process

Oakleigh Financial Services Pty Ltd recognises that sometimes things don’t always go as expected and a problem may occur. We treat any concerns or complaints we receive seriously. This brochure explains our process for handling and resolving complaints.

Continuing Professional Development Policy

Oakleigh Financial Services Pty Ltd’s Continuing Professional Development Policy can be viewed here.